Last updated: March 18, 2026
Our Commitment
UpClean Cleaning Services is committed to ensuring our website is accessible to people with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
Measures Taken
We have taken the following steps to improve accessibility on our website:
- All images include descriptive alternative text
- All form fields have associated labels
- The website is navigable by keyboard
- Colour contrast meets WCAG 2.1 AA minimum requirements
- The website includes a skip navigation link
- Semantic HTML landmarks are used throughout (header, main, footer, nav)
- Buttons and interactive elements have descriptive labels
- The website works with screen readers
- Text can be resized up to 200% without loss of content or functionality
- No content flashes more than 3 times per second
Known Limitations
While we strive for full accessibility, some content may not yet meet all WCAG 2.1 AA criteria. We are continuously working to improve accessibility across all pages.
Assistive Technologies
Our website has been tested with the following assistive technologies:
- NVDA screen reader on Windows
- VoiceOver on macOS and iOS
- Keyboard-only navigation
Feedback & Contact
If you experience any accessibility barriers on our website or have suggestions for improvement, please contact us:
- Email: [email protected]
- Phone: (250) 899-0474
- Address: 1502 Sutherland Ave #202, Kelowna, BC V1Y 5Y6
We aim to respond to accessibility feedback within 2 business days.
Formal Complaints
If you are not satisfied with our response, you may contact the Government of Canada's accessibility resources for further assistance.